SUMMARY:
The Satellite Program Intern will gain hands-on experience in nonprofit satellite program operations, mobile and home delivery, and community-based hunger relief. Working within a collaborative staff and volunteer team, the Intern will support the mission of the Thurston County Food Bank by helping expand access to nutritious food through satellite, mobile, and home delivery programs.
Under the mentorship of the supervisor, the Intern will learn how to monitor program compliance, support volunteer-led operations, compile demographic and program data for reporting, and assist in strengthening partnerships with community-based agencies across the region.
LEARNING OBJECTIVES:
- Understand the operational framework of satellite, mobile, and home-delivery food assistance programs within a regional hunger relief network.
- Develop skills in program monitoring including contract compliance for TEFAP, CSFP, Food Lifeline, and Northwest Harvest.
- Gain experience in data collection and reporting to support planning, grant compliance, and community needs assessments.
- Build competencies in volunteer coordination and logistics for food distribution and delivery schedules.
- Enhance communication and partnership-building skills through work with community agencies and contracted partners.
KEY RESPONSIBILITIES (Training & Development):
1. Program Monitoring
Learn to monitor satellite, mobile, and home delivery food bank activities to ensure Federal, State, and local program compliance, including participation in site visits and reviewing adherence to MOUs and Department of Health standards.
2. Volunteer Training & Orientation
Assist in learning how to train project volunteers on program standards, mission, job expectations, and connections to community resources.
3. Data Management
Support the monitoring of the client visit database and assist in compiling demographic reports required by funders and program leadership.
4. Volunteer Coordination
Learn to coordinate volunteers for delivery routes, mobile distribution schedules, and operational needs.
5. Distribution & Logistics
Help prepare, load, and deliver orders using proper warehouse equipment and safety practices.
6. Contract & Compliance Support
Assist program participants and partnering agencies in meeting reporting and compliance requirements.
7. Community Partnership Engagement
Observe and participate in coordination with community agencies to expand access to services and strengthen regional food assistance networks.
8. Event Support
Help plan and host the bi-annual Satellite Summit, fostering communication and collaboration among community partners.
9. Meetings & Professional Development
Attend contractor meetings, training sessions, and internal staff meetings to develop professional nonprofit workplace skills.
10. Reporting
Support the preparation of reports for supervisors and contracting agencies under staff guidance.
11. Agency Relationship Building
Learn to recruit, train, and maintain relationships with contracted partner agencies.
12. Team Participation
Serve as an active Food Bank team member by participating in meetings, trainings, fundraising activities, and other planned events.
MINIMUM QUALIFICATIONS (Knowledge & Skills):
· Adaptability: Ability to learn and work effectively in a fast-paced, dynamic environment.
· Organization: Strong organizational skills and attention to detail.
· Communication: Clear written and verbal communication skills; experience with public presentations is a plus.
· Transportation: Reliable transportation and a valid Washington State driver’s license for travel between distribution sites.
· Certification: Ability to obtain a Food Handler’s Permit within 30 days (TCFB will cover the cost).
COMPUTER & TECHNOLOGY SKILLS:
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
• Basic literacy in database management and spreadsheet software.
INTERNSHIP DETAILS:
- Duration: 12 weeks
- Schedule: 24 hours per week – Flexible hours, though some attendance at non-traditional hours or weekend program events may be requested for a full learning experience.
- Compensation: While going through the program, service members are still on active duty and continue to receive their full military pay and benefits.
DISCLAIMER:
All of the above duties and responsibilities are essential position functions subject to reasonable accommodation. All internship requirements listed indicate the minimum level of knowledge, skills and/or ability to perform the job proficiently. This internship description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Individuals may be required to perform any other position-related instructions as requested by their supervisor, subject to reasonable accommodation. Interns will perform tasks under the direct supervision of TCFB staff to ensure program and/or educational goals are met.