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The Port Corpus Christi Authority (PCCA) is currently seeking a dynamic professional to join our team as a System Support Specialist. This individual will be responsible for deploying and maintaining IT equipment, account management, inventory control, and providing technical assistance and troubleshooting to ensure users can effectively utilize their systems. The role requires a combination of technical skills and excellent customer service in support of the Desktop Supervisor.

ESSENTIAL FUNCTIONS
• Installing, configuring, and maintaining computer systems and software. Perform routine maintenance tasks like updating software and patching vulnerabilities.
• Provide technical support to users, acting as their first point of contact for any IT-related issues. This may involve answering questions, resolving problems remotely, or providing on-site assistance.
• Maintains feedback with end-users on the status of their request and time of resolution.
• Keeping accurate documentation of inventory and system configurations, troubleshooting steps, generating reports on system performance, and resolving incidents using ITSM.
• AD, Group Policy and O365 account management.
• Implement security measures, monitor system activity for suspicious behavior, and adhere to data security protocols.
• Builds and maintains an OS Desktop image using CIS security benchmark leveraging CIS-CAT Pro for Windows 10 or the current OS version.
• Configures, maintains, upgrades, and optimizes all hardware and software.
• Provide technical assistance and training to internal customers (computer system users).
• Experience configuring device management platforms such as KACE, Microsoft Endpoint Manager, Autopilot, SCCM, or similar.
• OS software backup and recovery, adding and deleting user accounts, performing software upgrades, and installing configuring cloud and network software.
• Deploy and assist with CrowdStrike endpoint security software device enrollment.
• Implement and maintain device configurations (operating systems, security settings, applications).
• Deploy new devices using automated processes (e.g., Autopilot, MDM).
• Perform software patching and updates on managed devices.
• Manage device lifecycles, including provisioning, enrollment, and decommissioning.
• Monitor device health and troubleshoot device-related issues.
• Develop and maintain documentation for device management processes.
• Collaborate within the Technology department to share knowledge and best practices to help improve the overall technical knowledge and business acumen of others in the department.
• Stay up to date on the latest advancements in device management technologies.
• Adheres to PCCA policy and maintains good employee relations.
• Drives vehicle as necessary to complete assigned tasks and works required hours/shifts necessary to fulfill facility objectives.
• Performs related duties as assigned.
• Tier (2)) status designation.

CANDIDATE PROFILE
The preferred candidate for this position should have excellent interpersonal communication skills, should be an organized, thorough, and disciplined individual with a focus on maintaining optimal integrity in support of the PCCA. They must possess the following:
EDUCATION & CREDENTIALS
• High school diploma or equivalent; Associate’s degree in Computer Science or other technology related degree; Bachelor’s degree in Computer Science or other technology related degree preferred from an accredited college or university.
• A+ and Network+ certifications preferred.
• Ability to obtain and maintain a Transportation Worker Identification Credential (TWIC) during course of employment.
• CPR certified or the ability to become CPR certified within the first year of employment.
• Good driving record with valid driver’s license.

EXPERIENCE & JOB KNOWLEDGE
• At least five years of Imaging-related Experience: Desktop Imaging and rollout, Desktop Image Automation, Asset Management, and Imaging Technologies.
• Knowledge of Antivirus software, firewall protections, security patching, vulnerability scans, etc.
• Experience with VoIP technologies.
• Experience with Microsoft technologies (Active Directory, O365).
• Experience with Microsoft Intune for cloud-based device management preferred.
• Experience with SCCM for on-premises device management preferred.
• Experience with mobile device management (MDM) solutions preferred.
• Experience with zero-touch deployment (ZTD) technologies like Autopilot preferred.
• Working knowledge of various operating systems (Windows, macOS, iOS, Android).

TECHNICAL SKILLS
• Proficiency in MS Office, including Word and Excel, Outlook and other related applications.
• Ability to understand, interpret, and apply all PCCA policies, promotes and adheres to the SEAPORT values, state/federal laws.
• Maintain good employee relations and encourage and foster a helpful environment where teamwork prevails. Assists senior management and office staff where appropriate.

ESSENTIAL PHYSICAL JOB FUNCTIONS
• Ability to perform essential job functions, including but not limited to frequent standing, walking, sitting, speaking or hearing, typing and occasional reaching, stooping, kneeling, lifting and/or moving up to 50 pounds with or without reasonable accommodation.
• Must be able to walk and stand on level and/or inclined, climb stairs, ramps, ladders and work stands. Must be able to crouch, crawl, grasp/handle objects, use finger dexterity, bend elbow/knee and reach above/below shoulders.
• Ability to work in a general office environment, and on a work site with exposure to adverse weather conditions, fumes and /or air particulates, working in high precarious places, risk of electrical shock and moving mechanical parts, moderate noise levels and working at heights, ability to wear personnel protective equipment, including hard hat, steel toed footwear, eye and hearing protection when performing work functions.
• Ability to operate mechanical and electrical equipment and light-weight highway vehicles and standard office equipment and to work the requisite hours to fulfill position objectives, including evenings and/or weekends, as needed.

APPLICATION PROCESS

If you are selected for a position with PCCA, your employment will be contingent upon the successful completion of a physical examination, drug test and alcohol screening, as well as a verification of information and qualifications provided during the selection process.
As part of our dedication to the diversity of our workforce, PCCA is committed to Equal Employment Opportunity. Applicants will receive consideration for employment without regard for race, color, gender, religion, national origin, disability, veteran status, military status, age, marital status, sexual orientation, gender identity, genetic information or any other protected group status.

Organization: Office of Financial Management (OFM)

Location: Remote/Washington State 

Overview: The Office of Financial Management (OFM) is seeking a dynamic and enthusiastic intern to provide crucial support for the Diversity, Equity, and Inclusion (DEI) Conference. This internship offers a unique opportunity to contribute to enterprise-level strategies and initiatives aimed at promoting diversity, equity, and inclusion across the state of Washington.

Responsibilities:

  • Collaborate with the DEI Special Project Manager and the Workforce Planning and Strategy team to provide comprehensive support for the DEI Conference.
  • Assist in coordinating informational sessions and meetings related to the conference.
  • Update and maintain the conference website to ensure accuracy and relevance of information.
  • Design the conference program, ensuring alignment with DEI objectives and fostering an inclusive environment for all participants.
  • Collect and analyze feedback from conference attendees to inform future event planning and improvement efforts.
  • Serve as a backup participant in section-level initiatives, providing support as needed.
  • Act as a liaison with the DEI Conference Core Team to facilitate communication and collaboration among state agencies and external partners.
  • Engage with state communicators, sharing updates, processes, and strategies related to the conference.
  • Monitor and manage chat interactions during virtual events to ensure a seamless and inclusive experience for all participants.
  • Work closely with the communications manager to review and proofread website content and program materials, ensuring accessibility standards are met.
  • Maintain regular communication with customers, including statewide HR leaders, agency staff, and external partners, utilizing various platforms such as email, Microsoft Teams, and Zoom.

Qualifications:

  • Strong organizational skills and attention to detail.
  • Excellent written and verbal communication skills.
  • Ability to work collaboratively in a team environment.
  • Proficiency in Microsoft Office suite (Outlook, Word, Excel, PowerPoint).
  • Prior experience with website management and design is a plus.
  • Interest in and commitment to diversity, equity, and inclusion initiatives.

Application Process: Interested candidates should submit a resume and cover letter detailing their qualifications and interest in the internship position. Please also include any relevant experience or coursework related to diversity, equity, and inclusion.

Deadline for Application: We are seeking to fill this position immediately. 

Contact Information: For inquiries or to submit application materials, please contact [email protected]

Learn More: For more information about the DEI Conference and OFM’s diversity, equity, and inclusion initiatives, please visit the DEI Conference website.

This internship offers a valuable opportunity to gain hands-on experience in supporting and promoting diversity, equity, and inclusion efforts within a government agency. Join us in making a meaningful impact on the workforce and communities of Washington State!

The internship will be assisting and working alongside the current environmental protection specialists on staff for the collection, storage, and transportation of hazardous waste. The internship will be working in both the office and in the field on Joint Base Lewis McChord. Intern must be able to lift up to 50lbs. 

This 6-12 week course will prepare an intern for jobs related to the management and transport of hazardous waste and materials. The intern will have a good sense as to what is required to be learned and mastered prior to applying for a position related to hazardous waste/materials in the Federal, public, or private sector.

Core Duties Include:

1. Hazardous Waste Management
Monitors and inspects the handling, marking, storage, packing, transporting, turning in, and disposal of hazardous waste to ensure compliance with applicable installation, local, state and federal environmental regulations.

2. Hazardous Materials Spill Response
Responds to and provides basic guidance on cleanup of petroleum, chemical, and wastewater spills.

3. Educational Outreach
Provides training to installation personnel concerning all facets of hazardous materials and wastes to include improved methods and procedures. Advises installation personnel using hazardous materials on measures to control or eliminate hazardous environmental conditions.

The Bank Teller Internship will train you into the role of a teller position and show you how the bank functions as a whole.

The internship will begin with a week of orientation and teller training. The second week you will be in the branch continuing your training to successfully help customers with transactions, questions, and other banking needs. Throughout the internship there will be opportunities to shadow each department to understand the functions of the back office of the bank.

Branch Locations for Internships are Olympia, Lacey, Tumwater, Yelm, and Belfair.

The teller provides prompt and courteous service to customers by efficiently and accurately conducting teller transactions and answering inquiries regarding products and services. 

Essential Duties and Responsibilities Include:

  • Accurately perform routine and non-routine transactions.
  • Receive checks and cash deposits to accounts, verify amounts, examine checks for proper endorsement, and enter deposits to customers’ accounts.
  • Cash checks and process withdrawals, after verification of signatures and customer balances.
  • Cross-sell Association products and services.
  • Promote and explain Association products and services such as checking and savings accounts, loans, IRAs, certificates of deposit, safe deposit boxes, bank checks and money orders.
  • Receive and accurately process loan payments.
  • Place holds on accounts for uncollected funds.
  • Balance cash drawer daily. Report discrepancies to the supervisor as necessary.
  • Buy and sell currency from the vault. Ensure that teller drawer cash limits are not exceeded.
  • Prepare and record customer service set-ups for transfers, orders and overdrafts.
  • Check night depository and complete the log under dual control.
  • May assist with ATM balancing.
  • Redeem US Savings Bonds.
  • Prepare and place stop payment on On-Us Checking accounts as required.
  • Identify counterfeit currency.
  • Follow Association policies and procedures.

Knowledge, Skills, and Ability Requirements Include:

  • Excellent customer service, interpersonal and communication skills.
    Work with supervisors and fellow employees in a positive manner conducive to a team effort.
  • Exercise customer confidentiality and discretionary judgment.
  • Demonstrated ability to accurately handle cash and numerical transactions.
  • Read, write, speak, and understand English well.
  • Strong organizational skills and ability to prioritize tasks.
  • Basic PC and Microsoft skills, with ability to learn new software.
  • Work well under pressure and in a fast-paced environment.
  • Maintain a working knowledge of applicable Association Policies and Federal Regulations.

Duties are performed in usual office conditions. Ability to operate standard office equipment including personal computer, standard keyboard, 10-key calculator and work a standard shift with repetitive wrist and hand movements. Ability to talk and hear. Ability to stand or sit for extended periods of time. Occasionally lift, move, or carry items up to 15 lbs. Ability to concentrate on the matter at hand, under sometimes distracting work conditions. Requires manual dexterity and handling ability. Use hands and arms to finger, handle, grab and reach. Specific vision abilities including close vision and the ability to adjust focus. Work may involve eyestrain due to constant use of computer screens. Occasional walking, kneeling, stooping, crouching, and bending. Ability to be mobile office-wide for various business needs.

Internship is comprised of a combination of taking your required 90 hour course for licensing eligibility, combined with in house training and shadowing.   A mentor will be assigned to you to personally supervise your training and knowledge base.

Over the course of 10 weeks, expect to complete your course, learn all of the documents that are used in listings and transactions, be fully trained on Client Relationship Management Software, Working with Buyers and Sellers, preparing Comparative Market Analysis and the basics of Search Engine Optimization. When you pass your licensing exam, you will be fully capable of going right out into the field with confidence.

Job Overview
 
The Software Development Project Manager is responsible for leading, planning, and overseeing software development projects from ideation through to completion. This role involves coordinating with cross-functional teams, managing project timelines, budgets, and resources, and ensuring the delivery of high-quality software solutions that meet both customer and company standards.
 
Responsibilities and Duties
 
Project Planning and Management:
·      Develop detailed project plans that outline scope, timelines, resources, and budget.
Oversee the project lifecycle, from initiation and planning through execution, monitoring, and closure.
·      Implement project management methodologies (e.g., Agile, Scrum, Waterfall) best suited to each project.
 
Team Leadership and Coordination:
·      Lead, motivate, and manage project teams, fostering a collaborative and productive work environment.
·      Coordinate with product managers, developers, designers, QA testers, and other stakeholders to ensure cohesive efforts and communication.
·      Conduct regular team meetings to track progress, address challenges, and adjust plans as needed.
 
Stakeholder Management:
·      Act as the primary point of contact for project stakeholders, including clients, senior management, and team members.
·      Regularly update stakeholders on project status, milestones, and any changes to project scope or timelines.
·      Manage stakeholder expectations and negotiate solutions to project challenges.
·      Quality Assurance and Risk Management:
·      Ensure projects are delivered to the highest quality standards, meeting functional and non-functional requirements.
·      Identify potential risks and issues early in the project lifecycle and develop mitigation and contingency plans.
·      Conduct post-project reviews to capture learnings and improve future project processes and outcomes.
·      Financial and Resource Management:
·      Develop and manage project budgets, ensuring optimal use of resources and cost-effectiveness.
·      Monitor project expenditures and make adjustments as necessary to stay within budget.
 
Qualifications:
·      Bachelor’s degree in computer science, Information Technology, Business, or a related field.
·      Project management certification (e.g., PMP, Prince2, Certified Scrum Master) is highly desirable.
·      Minimum of 5 years of experience in project management within a software development environment.
·      Strong understanding of software development life cycle (SDLC) and contemporary software development methodologies.
·      Proficiency in project management software tools (e.g., JIRA, Asana, Trello).
 
Skills:
·      Excellent leadership and team management skills.
·      Strong communication and interpersonal skills, with the ability to communicate technical concepts to non-technical stakeholders.
·      Analytical and problem-solving abilities.
·      Ability to manage multiple projects simultaneously in a fast-paced environment.
·      Adaptability and flexibility to changing technologies and requirements.
 
Working Conditions:
·      This role may require occasional travel to meet with clients, vendors, or offsite teams.
·      Standard office hours apply, though flexibility is required to accommodate project deadlines and meetings in different time zones.
 
Physical Requirements:
·      Primarily a desk-based role with long periods of sitting.
Requires extended use of a computer keyboard and monitor.

The Software Development Project Manager is responsible for leading, planning, and overseeing software development projects from ideation through to completion. This role involves coordinating with cross-functional teams, managing project timelines, budgets, and resources, and ensuring the delivery of high-quality software solutions that meet both customer and company standards.
 
Responsibilities and Duties
 
Project Planning and Management:
·      Develop detailed project plans that outline scope, timelines, resources, and budget.
Oversee the project lifecycle, from initiation and planning through execution, monitoring, and closure.
·      Implement project management methodologies (e.g., Agile, Scrum, Waterfall) best suited to each project.
 
Team Leadership and Coordination:
·      Lead, motivate, and manage project teams, fostering a collaborative and productive work environment.
·      Coordinate with product managers, developers, designers, QA testers, and other stakeholders to ensure cohesive efforts and communication.
·      Conduct regular team meetings to track progress, address challenges, and adjust plans as needed.
 
Stakeholder Management:
·      Act as the primary point of contact for project stakeholders, including clients, senior management, and team members.
·      Regularly update stakeholders on project status, milestones, and any changes to project scope or timelines.
·      Manage stakeholder expectations and negotiate solutions to project challenges.
·      Quality Assurance and Risk Management:
·      Ensure projects are delivered to the highest quality standards, meeting functional and non-functional requirements.
·      Identify potential risks and issues early in the project lifecycle and develop mitigation and contingency plans.
·      Conduct post-project reviews to capture learnings and improve future project processes and outcomes.
·      Financial and Resource Management:
·      Develop and manage project budgets, ensuring optimal use of resources and cost-effectiveness.
·      Monitor project expenditures and make adjustments as necessary to stay within budget.
 
Qualifications:
·      Bachelor’s degree in computer science, Information Technology, Business, or a related field.
·      Project management certification (e.g., PMP, Prince2, Certified Scrum Master) is highly desirable.
·      Minimum of 5 years of experience in project management within a software development environment.
·      Strong understanding of software development life cycle (SDLC) and contemporary software development methodologies.
·      Proficiency in project management software tools (e.g., JIRA, Asana, Trello).
 
Skills:
·      Excellent leadership and team management skills.
·      Strong communication and interpersonal skills, with the ability to communicate technical concepts to non-technical stakeholders.
·      Analytical and problem-solving abilities.
·      Ability to manage multiple projects simultaneously in a fast-paced environment.
·      Adaptability and flexibility to changing technologies and requirements.
 
Working Conditions:
·      This role may require occasional travel to meet with clients, vendors, or offsite teams.
·      Standard office hours apply, though flexibility is required to accommodate project deadlines and meetings in different time zones.
 
Physical Requirements:
·      Primarily a desk-based role with long periods of sitting.
·      Requires extended use of a computer keyboard and monitor.

This role will be an integral part of the Ethics, Risk & Compliance team and will support the Ethics, Risk and Compliance Manager as well as the Sr. Director of Ethics, Risk & Compliance. An ideal candidate will have an interest in risk management, compliance, business continuity, incident response, fraud prevention, AML/KYC, and/or ethics. This is a role that will allow the candidate to learn a little bit about everything in the world of risk and compliance!

What you can expect to do:

  • Assist with research projects related to risk management, compliance, fraud prevention, AML/KYC, and/or ethics. Issue research reports and update documentation
  • Participate in risk assessments and audit projects
  • Attend meetings, take notes, schedule meetings, and follow up on action items
  • Assist with the coordination and management of risk mitigation projects
  • Participate in business continuity and incident response activities
  • Ad hoc projects as requested

What we are looking for:

  • A bachelor’s degree is preferred
  • Experience in risk and/or compliance activities
  • Detail oriented and organized
  • Excellent verbal and written communication skills
  • Fluent in Spanish is preferred

Interested? Please submit your resume to Audrey Schlicht at [email protected]. Thank you!

This role will be an integral part of the Ethics, Risk, & Compliance (ERC) team and will work closely with the Sr. Global Health and Safety Manager and other members of the Ethics, Risk, and Compliance team.   This role will support the Senior Manager to ensure that the Company adheres to health and safety employment requirements around the globe.  The internship is perfect for an individual interested in health and safety as well as compliance. 

What you can expect to do:

  • Research and stay on top of local health and safety regulations.  Update documentation, policies, and processes as needed
  • Support the Senior Manager in meetings. Take notes, schedule meetings, and follow up on action items
  • Work with the Senior Manager and external vendors to implement health and safety programs and initiatives around the globe
  • Coordinate and project manage regulatory activities, as needed
  • Participate and assist with health and safety trainings
  • Ad hoc assignments as needed

What we are looking for:

  • A bachelor’s degree is preferred
  • Experience in health and safety, risk management, and/or compliance activities
  • Problem solver with strong communication skills
  • Fluent in Spanish, preferred

Interested? Please submit your resume to Martin Terrazas at [email protected]. Thanks!