Internship: Homeowner Services Administrative Assistant

Organization: Tacoma/Pierce County Habitat for Humanity

Location: Tacoma, Washington 

Overview:

As our Homeowner Services Administrative Assistant, you would be an integral part of an upbeat, supportive, and mission-driven team that share the vision of a world where everyone has a decent place to live! Tacoma/Pierce County Habitat for Humanity partners with people in your community to help them build or improve a place they can call home.

In this position, you will report to the Director of Homeowner Services and be responsible for providing administrative support to ensure efficient operation of Tacoma Pierce County Habitat for Humanity’s homeowner services department. This will be an in-office position.

Responsibilities:

• Answer incoming calls – take action or transfer as appropriate
  Maintain homeowner service’s general e-mail inbox and voice mail. Return or transfer messages as appropriate.
  Client intakes – including but not limited to processing referrals for mortgage assistance program, sending initial email to request documentation, sending follow-up emails to schedule counseling appointments.
  Provide administrative support to homeowner services team
  Data entry
  Assist with staff and client events or meetings
  Other tasks as assigned

Required Qualifications:

• Prior administrative assistant experience.
  Excellent written and verbal communication skills.
  Working knowledge of MS Outlook and Office Suite (especially Word and Excel).
  Excellent organizational, problem-solving, and analytical skills with attention with attention to detail and follow-through.

Competencies:

• Ability to multi-task and use time-management skills to achieve performance goals and meet deadlines in an environment with multiple interruptions.
  Ability to exercise good judgement and maintain confidentiality at all times.
  Ability to work independently as well as within a team.
  Strong interpersonal skills and ability to create positive, long-term working relationships by demonstrating a commitment to teamwork and customer service, tact, dependability, diplomacy, and flexibility.

Application Process: Interested candidates should submit a resume and cover letter detailing their qualifications and interest in this internship position. Please include any relevant experience or coursework related to construction, social services, and/or working with vulnerable populations.

Contact Information: For inquiries or to submit application materials, please contact Amber Lott, Human Resources Generalist, [email protected]

Deadline for Application: We are accepting applications on a rolling-basis until filled. 

Learn More: For more information about Tacoma/Pierce County Habitat for Humanity and our Home Repair program, please visit our website at http://tpc-habitat.org.